FQA:
Q1 Can i get some
samples
A1 Yes, we can supply the free sample, but the shipping
cost be paid by our customers.
Q2 How to start orders or make payments
A2 Proforma invoice will be sent first after confirmation
of order, enclosed our bank information. Payment by T/T, L/C or Paypal or
Escrow(Alibaba).
Q3 How to confirm the Product Quality before placing
orders
A3 You can get free samples for some products,you only
need to pay the shipping cost or arrange a courier to us and take the
samples. You can send us your product specifications and requests,we will
manufacture the products according to your requests.
Q4 What's your MOQ
A4 Our MOQ is 1kg. But usually we accept less quantity
such as 100g on the condition that sample charge is 100% paid.
Q5 How about delivery leadtime
A5 Delivery lead time: About 3-5 days after payment
confirmed. (Chinese holiday not included)
Q6 Is there a discount
A6 Different quantity has different discount.
Q7 How do you treat quality complaint
A7 First of all, our quality control will reduce the
quality problem to near zero. If there is a real quality problem caused by us,
we will send you free goods for replacement or refund your loss.
Q8 How to contact us
A8 You can chat with us by Trademanager,MSN&Skype
Online.
You can choose your interested
products and send inquiry to us.
You can dial our telephone directly
or send Email to us., you will get our reply.
Located in Xiasha Economic Development Park of Hangzhou city (capital of Zhejiang province in the southeast coastal region of China), Hangzhou Dingyan Chem Co.,Ltd is a modern private enterprise; we are mainly engaged in the development, trade and independent import and export business of hi-tech products such as pharmaceutical materials (APIs), pharmaceutical intermediates, fine chemicals and biochemical reagents, etc. Insisting on the development path of “scientific and technological innovation” since our foundation, we has laid great stresses on the research and development of scientific and technological innovation. Now, our products are well sold in more than 60 countries and regions in North America, Western Europe, Southeast Asia, Central and South America, and then established l.....more>>