FQA:
Q1 Can i get some samples
A1 Yes,
we can supply the free sample, but the shipping cost be paid by our customers.
Q2 How
to start orders or make payments
A2
Proforma invoice will be sent first after confirmation of order, enclosed our
bank information. Payment by T/T, L/C or Paypal or Escrow(Alibaba).
Q3 How
to confirm the Product Quality before placing orders
A3 You
can get free samples for some products,you only need to pay the shipping cost
or arrange a courier to us and take the samples. You can send us your
product specifications and requests,we will manufacture the products
according to your requests.
Q4
What's your MOQ
A4 Our
MOQ is 1kg. But usually we accept less quantity such as 100g on the condition
that sample charge is 100% paid.
Q5 How
about delivery leadtime
A5
Delivery lead time: About 3-5 days after payment confirmed. (Chinese
holiday not included)
Q6 Is
there a discount
A6
Different quantity has different discount.
Q7 How
do you treat quality complaint
A7
First of all, our quality control will reduce the quality problem to near
zero. If there is a real quality problem caused by us, we will send you free
goods for replacement or refund your loss.
Q8 How
to contact us
A8 You
can chat with us by Trademanager,MSN&Skype Online.
You can choose your interested products and send inquiry to us.
You can dial our telephone directly or send Email to us., you will
get our reply.
Located in Xiasha Economic Development Park of Hangzhou city (capital of Zhejiang province in the southeast coastal region of China), Hangzhou Dingyan Chem Co.,Ltd is a modern private enterprise; we are mainly engaged in the development, trade and independent import and export business of hi-tech products such as pharmaceutical materials (APIs), pharmaceutical intermediates, fine chemicals and biochemical reagents, etc. Insisting on the development path of “scientific and technological innovation” since our foundation, we has laid great stresses on the research and development of scientific and technological innovation. Now, our products are well sold in more than 60 countries and regions in North America, Western Europe, Southeast Asia, Central and South America, and then established l.....more>>